At Blanc Ceramic, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you share with us through our website and services.

Information We Collect

• We receive, collect, and store the following types of information:

• Personal Information:

• Name, email address, phone number, and postal address.

• Payment details (e.g., credit card information) for purchases.

• Account information such as login credentials, order history, and communications.

• Feedback, reviews, product preferences, and personal profile details.

• Non-Personal Information:

• Internet Protocol (IP) address used to connect your device to the Internet.

• Browser type, device information, and operating system details.

• Session information, such as page response times, page interaction data, and browsing behavior.

• Transactional Information:

• Data collected during transactions, including product purchases and bookings.

How We Use Your Information

• We collect and use your information for the following purposes:

• To provide and operate our services efficiently.

• To process transactions, manage orders, and deliver products or services.

• To provide ongoing customer support and technical assistance.

• To contact you with service updates, promotional offers, and relevant notifications.

• To improve our services through aggregated statistical analysis.

• To comply with legal and regulatory obligations.

• Your data will only be used for the specific purposes stated in this Privacy Policy and will not be sold or shared with third parties for marketing purposes without your consent.

How We Store Your Data

• Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s secure data storage, databases, and applications. These are protected by secure servers and firewalls.

• All direct payment transactions are processed through Wix.com's PCI-DSS-compliant payment gateway, ensuring the safe handling of sensitive credit card information.

Your Rights and Preferences

• You have the right to:

• Access, update, or delete the personal information we hold about you.

• Withdraw consent for processing your data at any time by contacting us.

• Opt-out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

• For requests, please contact us at info@blanceramic.com.

Cookies and Tracking Tools

• We use cookies and other tracking technologies to enhance your browsing experience. These tools help us understand website usage, personalize content, and improve our services.

• You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain website functionalities.

Data Retention and Security

• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• We take all reasonable measures to protect your data, including encryption, firewalls, and secure server technology. However, no system is entirely secure, and we encourage you to protect your own data by using strong passwords and keeping them confidential.

Policy Updates

• We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. Material changes will be communicated to you via email or website notification.

• We recommend reviewing this policy periodically to stay informed about how we handle your data.

Contact Us

• If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: blanceramics@gmail.com

• Thank you for trusting Blanc Ceramic with your personal information.